Shipping policy

Here is a professional Shipping Policy for Sora Boutique. It is structured to handle both jewelry and clothing while maintaining your brand's high-end tone.


Shipping Policy

Order Processing Time

All orders at Sora Boutique are processed within 1–3 business days. Once your order is prepared and handed over to our shipping partners, you will receive a confirmation email containing your tracking information. Please note that we do not ship orders on weekends or public holidays.

Domestic & International Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. We offer multiple shipping tiers to accommodate your needs:

  • Standard Shipping: Reliable delivery for all jewelry and apparel.

  • Express Shipping: Prioritized handling and faster transit for urgent orders.

Delivery Estimates

While we strive to ensure timely delivery, please note that all delivery dates are estimates provided by the carrier.

  • Domestic Deliveries: Typically arrive within 3–5 business days.

  • International Deliveries: Typically arrive within 7–14 business days, depending on the destination and local customs processing.

International Customs, Duties, and Taxes

Sora Boutique is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the sole responsibility of the customer. Please check with your local customs office for detailed information on potential charges.

Shipping Restrictions

We ship to most residential and commercial addresses globally. However, to ensure the secure delivery of high-value jewelry items, we generally do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address at checkout to avoid delays.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can use this number on the carrier’s website to monitor the progress of your shipment in real-time.

Damages and Lost Packages

If your order arrives damaged, please save all packaging materials and damaged goods, and contact our support team immediately at support@soraboutique.com. While we are not liable for products damaged or lost during shipping, we will work closely with the carrier to help you file a claim and resolve the issue.